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Pam
04-15-2004, 06:55 AM
(Presented in the spirit of Communicate, Appreciate and Validate - tips on good communication.)

The secret to happiness and serenity is balancing our two brains: the emotional and rational. The rational brain is cognitive, logical, intellectual and analytical. The emotional brain is instinctual, reactive, feelingful and without language. Note that even when I say, “I feel to do this,” I might still be rationalizing, using my good old verbal tricks originating from the cognitive brain.

When both brains are in balance, we reap the benefits: physiologically - good health and a highly functional immune system; mentally - heightened analytical skills and creativity; spiritually - de-stressing and achieving a relaxed, joyous state. During conflict the two brains are likely to be out of balance. This imbalance makes it more difficult to resolve the conflict. Therefore we need to improve our communication internally, within ourselves, and externally, with our opponent, by using both logic and emotion.

When we take the appropriate steps to transform ourselves from “the victim” into the “hero,” we learn to stand up for the self – truthfully. We then energetically move on instead of remaining in a paralyzing state of resentment. Here are some steps to express your emotions and get what you want without the spiritual cost of confrontation.

Choose the proper time and place: a location where you can both speak without interruption and most importantly, the other person is fully available and not stressed. The point is not to vent, but to communicate.
Avoid a critical tone of voice. Help the other person to feel at ease before you express yourself. Begin with a point that you both agree, or start with something positive about the listener. Otherwise your listener will detach and not tune in.
Avoid any judgment. Use objective language when you explain the behavior that triggered your reaction. Keep your story limited to about two minutes because after that the other person will be lost in the details and you will be venting and digressing from the plotline.
Open up about how you feel regarding what has occurred. Don't use the word, anger, because that particular word is confrontational and does not specify your emotional state; instead use words such as: sad, anxious, embarrassed, etc.
Finally, explain what it is that you specifically need. The listener might not be able to deduce the bottom line.
Now, that you have transformed stress into strength by expressing yourself, listen with your heart to hear what is being said to you!

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Debbie Mandel, MA is the author of Turn On Your Inner Light: Fitness for Body, Mind and Soul, (http://www.amazon.com/exec/obidos/ASIN/0972216693/spiritdiscove-20/104-2041097-4176713?creative=125581&camp=2321&link_code=as1) a stress-reduction specialist, motivational speaker, a personal trainer and mind/body lecturer at Southampton College. She is the host of the weekly Turn On Your Inner Light Show on WHLI 1100AM in New York City , produces a weekly wellness newsletter, and has been featured on radio/ TV and print media.

Jude
04-15-2004, 12:19 PM
Thanks...I needed that this morning. :(

smkymtngrl
04-15-2004, 01:23 PM
"Avoid a critical tone of voice. Help the other person to feel at ease before you express yourself. Begin with a point that you both agree, or start with something positive about the listener. Otherwise your listener will detach and not tune in."

This one is SO hard for me sometimes....just ask my husband :) . Definitely need to work on that one. Thanks, Pam.

Heather

Pam
04-15-2004, 02:00 PM
This one is SO hard for me sometimes.... I know it's very hard for me too, especially in the heat of the moment, where you are experiencing conflict. But it's the first rule of assertive communication: Acknowledge the other person's positive intent. For a couple of good reasons. One, you'll lose them if you don't, and they won't hear a word you're saying. Two, because you need to stay grounded in truth, and in truth, the other person DOES have positive intent.

Part of the problem that causes conflict, is we aren't seeing that positive intent, because the other person isn't commuincating it clearly enough, or is afraid to communicate it for fear of being laughed at or mocked, or unfairly judged. Or, we're so busy thinking of what we're going to say to hit our own point home, that we're not really listening.

Every person has strengths and weaknesses (My cynical Mr. Blizzard would say that most people have more weaknesses ;) ) but when we're forced to look for something positive in the other person, and then express it, it also helps to clarify our own positive position in our minds.

Irishrose
04-15-2004, 02:01 PM
It is so much easier to argue with a stranger because the above formula will work. There is etiquette to this process.

Howsomeever....when it is you and your spouse and he walks into the house with every SINGLE ONE of your flowers that were planted under the birdbath yelling "How come YOU never pulled up these weeds?" Whereupon my bp went through the roof and HE became VERY aware of why the 'weeds' were not pulled.....grrrrrr.

He felt like a penny waiting for change and I felt horrible too. I guess my point is that after that we actually have never argued. We have had occassion to give one another some pointed looks :laff: but nothing as verbal as the above, thank goodness. That little episode happened probably 30 years ago. After that we developed a new respect for each other and basically those around us too :love:

It is difficult sometimes but it is all worth it in the end.

Irishrose

Musica15
04-16-2004, 08:59 AM
Pam, thank you so much for posting this.

It amazes me how even though I don't get to come here as often as I'd like to lately, every time I do, I find exactly what I need to read for that day.

Tonight I'd supposed to meet with an old teacher of mine from music school who I still associate with many resentments and hurt feelings, even after a little over two years away since taking my medical leave. I am terrified to meet up with her because I don't want to be judged and put into a place of being lesser-than again . . . and I have been a nervous wreck about it all week. :( So, there is no doubt that my Higher Powers placed this in plain view for me so I can try to relax and prepare for tonight without making myself crazy.

Thanks again Pam, and everyone on here. I am so grateful for all of you! :love:
Love and blessings,
Jess

Pam
04-16-2004, 10:06 AM
I'm glad this community can help, no matter how that happens. Thank you for sharing Jess, because it helps me to know that the community exists for a reason :)

Hopefully I can post some resources on "assertive communication", because I truly believe that when John says "Communicate....." he means more than just "tell people how you feel" as a one-way transaction.

Communication -- effective communication --is an art that's not taught when we're young, and it probably should be. I also truly believe that most divorces, family estrangments, loss of friendships, and maybe even some wars, are mostly due to bad communication.

My experience with conflicts, since learning more about effective communication has been, "Oh is THAT what you're trying to say? No problem then!"